Return and Exchange Policy

We just know you are going to love your new Luxury Therapeutics Hot Cold Therapy Products! However, in the event you wish to receive a full refund, please return items in original condition and packaging within 30 days from date of receipt. We cannot accept opened products. We will process a credit on the same account to which your purchase was originally made.

We will absolutely replace any product that is not what you ordered or has been damaged during shipment. Just contact us and we’ll get you a replacement immediately.

You can ship your returns to:

Ground Shipping:

Luxury Therapeutics Inc.

187 Industrial Park Road

Franklin, NC 2873

UPSP Shipping:

Luxury Therapeutics Inc.

PO Box 2167

Franklin, NC 28744